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All errors

HTTP 423 · Access

key_unavailable

The tenant's encryption key is unavailable.

What it means

The key that encrypts this organization’s data cannot be used right now, for example because a customer-managed key was disabled.

What to do

If you manage the key, enable it again. Otherwise retry later, and contact us if it lasts.

Can you retry it?

Example answer

HTTP 423 · application/problem+json
JSON
{
  "type": "https://docs.mydeepagents.com/errors/key_unavailable",
  "title": "The tenant's encryption key is unavailable.",
  "status": 423,
  "code": "key_unavailable",
  "request_id": "req_01jb8m4s2v7q9x3k5n6p8r0t2w"
}

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